How quickly can my family move into a furnished home?

Once we have your location, household size, timing, and home requirements, our team starts matching you with available options. Many placements can be arranged within 24–48 hours, and urgent housing requests can be made 24/7 by calling (629) 401-0054.

Who requests the home for my family?

Your insurance adjuster, carrier, or relocation specialist will usually send the request with your household details. If you have an active claim but are still waiting for housing, call (629) 401-0054 and we can help you understand the next step.

What is included in a Nova Havens furnished home?

Homes are furnished for everyday living, with bedrooms, linens, a working kitchen, appliances, cookware, dishes, active utilities, internet, and comfortable living space. You should be able to arrive with personal belongings and start settling in right away.

Can I bring my pets with me?

Many homes welcome pets, but policies vary by property. Include each pet’s type, breed, number, and approximate weight in the request so we can match you with homes that can accommodate them.

Can we stay near school, work, or medical care?

Yes—tell us the school, workplace, hospital, or neighborhood that matters most before options are selected. We will take location and travel needs into account, although the final choices depend on availability and your carrier’s approval.

How do I explain accessibility or medical needs?

Share the details that affect daily living, such as step-free entry, a single-level layout, accessible parking, bathroom features, or room for medical equipment. Clear information at the start helps us avoid offering a home that cannot safely meet your needs.

How long can my family stay?

Your stay length depends on your policy, repair timeline, and carrier authorization. Your adjuster can confirm the approved period, while our team coordinates the home and helps request an extension when repairs take longer.

What happens if repairs take longer than planned?

Contact your adjuster and Nova Havens as soon as the timeline changes. When the home is available and the carrier approves the extension, staying in the same home may be possible and can help your family avoid another move.

What should I bring to a furnished home?

Bring identification and claim documents, medication, chargers, clothing, school or work essentials, and comfort items. Bedding, towels, furniture, kitchen equipment, and basic household furnishings are already provided.

Who helps me after move-in?

Nova Havens stays involved from move-in through move-out. Our team helps coordinate questions about the home, extensions, and next steps, so call (629) 401-0054 when you need support during your stay.

A safe place to land, fast.

Nova Havens places displaced families into fully furnished homes nationwide — coordinated with insurance carriers and relocation specialists from the first call.

60,000+ verified homes nationwide
531+ families assisted this year
Average placement in under 5 days

Why Choose Nova Havens

Rapid Placements

Nova Havens has embraced automation and agentic technologies that allow us to process claims rapidly with precision.

One Team, One Point of Contact

Our team handles every step of the family's journey in-house — from processing the claim to delivering housing options and managing the stay. There is always a point of contact.

Vetted Nationwide Network

Our housing network is purpose-built for insurance workflows, with verified furnished properties across the country ready for immediate placement.

Care, Not Just Logistics

We treat every placement as a human moment — not a transaction. Families in crisis deserve compassion, clarity, and a home that actually feels like home.

Our Mission — A home when you need it most

Nova Havens was built to provide prompt, compassionate relocation for families displaced by water, fire, or mold damage. We understand that losing your home — even temporarily — is one of the most disorienting experiences a family can face.

That's why we work directly with insurance carriers, adjusters, and relocation specialists to make the transition as seamless as possible. From the first call to the last day of the stay, we're with you every step of the way.

Amenities Nova Havens families need most

Cozy Bedding — Every home is furnished with quality linens and bedding so families can rest from the first night.
Entertainment — Streaming-ready TVs, high-speed internet, and fully equipped living spaces keep families connected and comfortable.
Seamless Transition — We coordinate move-in logistics directly with carriers and adjusters so families focus on healing, not paperwork.
Pet Friendly — We know pets are family too. Many of our properties welcome furry companions.
24/7 Support — Our team is reachable around the clock. Whether it's a maintenance issue or a last-minute question, we're a call away.
Nationwide Network — With verified homes across every major metro and many rural areas, we place families close to their community.

Pet-Friendly Properties — Your furry friends are welcome

We know that pets are part of the family. Nova Havens maintains a growing network of verified pet-friendly furnished homes, so displaced families never have to choose between a safe place to stay and bringing their beloved companions along.

Where We Operate

Nova Havens operates across the 48 contiguous United States.

12,000+ active properties
48 states covered
Average placement in under 5 days

How It Works

For Carriers & Specialists

Submit a Claim — Within the hour.
Approve and coordinate — Keeps carriers and specialists updated.
Move in — Nova Havens coordinates all move-in logistics with one point of contact.

For Displaced Families

Receive Your Options — Your adjuster or carrier connects you with Nova Havens.
Choose Your Home — Browse furnished options matched to your family's needs.
Move In — We coordinate move-in logistics so you can focus on what matters.

Trusted Partnerships

Nova Havens works with leading insurance carriers nationwide, including Allstate, Travelers, Farmers Insurance, State Farm, Mercury, Lemonade, and Chubb.